Dynamics 365 Commerce
Your customers move fluidly between online, in-store, and mobile. Your commerce platform should too. Dynamics 365 Commerce with AI agents delivers dynamic pricing, autonomous inventory replenishment, and hyper-personalised journeys that convert -- across every touchpoint, automatically.
Commerce That Thinks for Itself
Four AI-native capabilities that transform disconnected retail into a seamless, self-optimising commerce engine.
AI-Powered Dynamic Pricing
AI agents continuously analyse competitor pricing, demand elasticity, inventory levels, and margin targets to adjust prices in real time across all channels. Maximise revenue on high-demand items while clearing slow movers -- without a single manual price change.
Autonomous Replenishment
Never stock out on a bestseller or over-invest in slow inventory again. AI agents monitor sell-through rates at every location, predict demand by store and channel, and trigger replenishment orders autonomously. Warehouse-to-shelf allocation is optimised down to the SKU level.
Personalised Customer Journeys
Every customer sees a store built for them. AI analyses browsing behaviour, purchase history, location data, and real-time context to serve personalised product recommendations, tailored promotions, and dynamic content -- whether they are on your website, in your app, or walking through your store.
Unified Omnichannel Operations
One platform governs online, POS, call centre, and marketplace channels. Inventory is shared in real time, orders can be fulfilled from any location, and customer data flows seamlessly. Buy online pick up in store, ship from store, and endless aisle become operational realities, not aspirational features.
Commerce Outcomes That Drive Growth
Proven results from retailers and brands running unified, autonomous commerce with Pargesoft.
Unified inventory visibility and AI-driven demand planning reduce overstock and stockout risks by 40% across all channels.
Pricing updates, replenishment orders, promotional scheduling, and order routing -- 92% of operational commerce tasks run autonomously.
Reduced markdowns, optimised fulfilment routing, and lower inventory carrying costs deliver a 30% reduction in total commerce operations spend.
Our retail accelerator gets you live with unified commerce, AI pricing, and omnichannel fulfilment in as few as 12 weeks.
From boutique retailers to multi-brand enterprises, 400+ deployments give us deep expertise across every commerce model.
Personalised journeys and AI-optimised pricing consistently deliver 22% more revenue per customer compared to static commerce approaches.
Your Path to Autonomous Commerce
From disconnected channels to a unified, AI-driven commerce platform in a structured, low-risk journey.
Commerce Audit
We map your current channels, integrations, customer touchpoints, and operational workflows. You receive a detailed omnichannel maturity assessment with a prioritised roadmap for AI-powered unification.
Unified Platform Design
Our architects design the target commerce architecture -- connecting POS, e-commerce, marketplaces, and back-office into a single AI-powered platform with real-time inventory and customer data sharing.
Channel-by-Channel Rollout
We deploy in phases, typically starting with your highest-impact channel. Each phase delivers autonomous pricing, replenishment, and personalisation capabilities, with measurable uplift tracked from day one.
Continuous Personalisation
Post go-live, AI models continuously learn from customer behaviour and sales data. Our team tunes recommendation engines, pricing algorithms, and journey orchestration to drive ever-improving conversion and loyalty.
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