Microsoft Dynamics 365 AI
Enable the people closest to business challenges to resolve them using intelligent apps.
Make the benefits of AI a reality for your business
Clear a path toward digital transformation with AI, regardless of your organization’s expertise. Whether your focus is on accelerating a single process or disrupting your entire industry, get there by making AI accessible and useful throughout your business. With Dynamics 365 AI, every group has the freedom to solve problems and make decisions on their own with the help of intelligent tools.
Transform on your terms
Simplify AI adoption with intuitive interfaces, detailed guidance, and apps that integrate seamlessly together for a streamlined experience.
Simplify AI adoption with intuitive interfaces, detailed guidance, and apps that integrate seamlessly together for a streamlined experience.
Remove business silos
Gain a deeper understanding of your customers and organization by unifying relationships, processes, and data across apps.
Gain a deeper understanding of your customers and organization by unifying relationships, processes, and data across apps.
Get in-depth insights
Make each touchpoint more relevant and responsive with proactive, data-driven insights into customer needs and behaviors.
Make each touchpoint more relevant and responsive with proactive, data-driven insights into customer needs and behaviors.
Adapt to your needs
Easily adjust AI functionality for greater agility and faster adaptation to your market and customers.
Easily adjust AI functionality for greater agility and faster adaptation to your market and customers.
Explore Dynamics 365 AI offerings
Dynamics 365 Sales Insights
Increase sales and improve decision making with AI-powered insights fueled by customer data.
Increase sales and improve decision making with AI-powered insights fueled by customer data.
Dynamics 365 Customer Insights
Gain a 360-degree view of customers and discover insights that drive personalized customer experiences.
Gain a 360-degree view of customers and discover insights that drive personalized customer experiences.
Dynamics 365 Customer Service Insights
Leverage AI-driven insights to make better decisions and proactively improve customer satisfaction with confidence.
Leverage AI-driven insights to make better decisions and proactively improve customer satisfaction with confidence.
Dynamics 365 Virtual Agent for Customer Service
Resolve customer issues quickly with intelligent, adaptable virtual agents.
Resolve customer issues quickly with intelligent, adaptable virtual agents.
Dynamics 365 Market Insights
Respond to trends faster with AI-driven social and web insights that help you win fans and build brand loyalty.
Respond to trends faster with AI-driven social and web insights that help you win fans and build brand loyalty.
Dynamics 365 Fraud Protection
Help protect your e-commerce business—and your customers—against fraud and improve your shopping experiences.
Help protect your e-commerce business—and your customers—against fraud and improve your shopping experiences.
News
April 4, 2024
Discover the power of AI integration in Dynamics 365 for personalized email campaigns that boost customer engagement and drive business growth.
April 4, 2024
Unlocking Insights: Power BIs versatile capabilities connect and analyze data from cloud-based applications effortlessly.
March 3, 2024
Revolutionizing customer service: AI-powered Dynamics 365 takes ERP and CRM to the next level, boosting efficiency like never before.
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Give your business what it needs to succeed